Privacy Policy

Last updated: September 14, 2026

This Privacy Policy describes how ELEVATED™ (“ELEVATED,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, make a purchase from https://wearelevated.com (the “Site”), or otherwise communicate with us.

By using our Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with ELEVATED™ and our Site.

Information You Provide to Us

When you place an order, contact us, create an account, subscribe to marketing communications, or otherwise interact with our Site, we may collect information such as:

• Name
• Email address
• Billing and shipping address
• Phone number
• Order and transaction information
• Product preferences, including selected size and color
• Customer service messages and correspondence
• Reviews, feedback, or other information you voluntarily provide

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Time zone
• Pages and products viewed
• Referring website or source
• Interaction with our Site
• Cookie and similar technology information

We may use cookies, pixels, tags, and similar technologies to understand how visitors use our Site, maintain Site functionality, improve performance, and measure advertising effectiveness.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill your purchases
• Process payments
• Arrange shipping and delivery
• Provide order and tracking updates
• Manage returns, refunds, and exchanges
• Provide customer support through email or Live Chat
• Communicate with you about your order
• Maintain and improve our Site and services
• Detect and prevent fraud or unauthorized transactions
• Understand how customers interact with our Site
• Measure the effectiveness of our advertising
• Personalize your shopping experience
• Send promotional emails or other marketing communications where permitted
• Comply with applicable legal and regulatory requirements

Where required, you may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Cookies & Similar Technologies

ELEVATED™ and our service providers may use cookies and similar technologies to operate the Site, remember preferences, understand customer behavior, improve performance, and support advertising and analytics.

Some cookies are necessary for essential functions such as maintaining your shopping cart and completing checkout.

Other cookies may be used for analytics, personalization, and advertising where permitted.

You may manage cookies through your browser settings and, where available, through the privacy or cookie controls provided on our Site. Disabling certain cookies may affect some Site functionality.

Advertising & Analytics

We may work with advertising and analytics providers to understand how customers interact with ELEVATED™ and to measure or improve our marketing campaigns.

These providers may use cookies, pixels, or similar technologies to collect information about interactions with our Site and advertisements.

Depending on the services we use, these providers may include platforms such as Meta, Google, Shopify, and other advertising or analytics partners.

Where required by applicable law, you may have the ability to manage or opt out of certain advertising-related data uses.

How We Share Personal Information

We may share personal information with trusted service providers when necessary to operate ELEVATED™, including providers that assist us with:

• Website and ecommerce operations
• Payment processing
• Order fulfillment
• Shipping and delivery
• Customer service
• Email and communications
• Analytics
• Advertising and marketing
• Fraud prevention
• IT and security services

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or the rights of others, investigate fraud or abuse, or in connection with a merger, acquisition, financing, restructuring, or sale of business assets.

Shopify

Our online store is powered by Shopify.

Shopify processes certain information necessary to provide ecommerce services and facilitate transactions through our store.

For more information about how Shopify handles personal information, please review Shopify's applicable privacy documentation.

Payment Information

Payments are processed through authorized third-party payment providers.

ELEVATED™ does not directly store complete payment card information such as your full credit or debit card number when payment information is handled by our payment providers.

Payment providers process your information according to their own security standards, terms, and privacy policies.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Fulfill and maintain transaction records
• Provide customer support
• Prevent fraud
• Resolve disputes
• Maintain legitimate business records
• Meet applicable legal, tax, accounting, or regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information, which may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain information
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Exercise applicable rights relating to targeted advertising or certain data sharing

These rights are subject to applicable laws and exceptions.

To submit a privacy request, contact us at contact@wearelevated.com.

We may need to verify your identity before processing certain requests.

United States Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state and whether the applicable law applies to ELEVATED™, these rights may include requesting access, correction, deletion, or portability of certain personal information and opting out of certain targeted advertising, sharing, or other covered processing.

You may contact us at contact@wearelevated.com to submit a request.

We will process applicable requests in accordance with relevant legal requirements.

International Customers

ELEVATED™ serves customers in multiple countries.

As a result, your information may be processed or stored in countries outside the country where you live, including through our ecommerce, payment, fulfillment, shipping, analytics, and technology providers.

Where required, appropriate safeguards will be used when personal information is transferred internationally.

Children's Privacy

Our Site and products are intended for adults and are not directed toward children under 16 years of age.

We do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information to us, please contact contact@wearelevated.com so we can review the matter and take appropriate action.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting information over the internet or electronically storing information can be guaranteed to be completely secure.

Third-Party Links

Our Site may contain links to third-party websites, platforms, or services.

ELEVATED™ is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of third-party services before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact our Customer Care team:

Email: contact@wearelevated.com
Live Chat: Available through wearelevated.com
Website: https://wearelevated.com

For privacy-related requests, please include enough information for us to identify and respond to your request.

ELEVATED™
Confidence, Elevated.